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WORKPLACE VIOLENCE PREVENTION

 

Violence in the workplace is an important safety and health issue, one that is too often overlooked or ignored. In many cases, a violent incident can be avoided, because occurrences are often preceded by warning signs. However, these signals frequently go unrecognized—or are recognized but disregarded.

Generally, violence develops over time—which means that with proper implementation of an antiviolence policy, employers have a chance to recognize the early signs of violence and stop it before it explodes.

Hand in a fist hitting a table

It’s a sad fact that violence in the workplace has become a serious issue for all kinds of businesses.

 

 

Although dramatic, multiple homicide incidents are highly publicized, they represent a very small number of workplace violence incidents. The majority of incidents that employers and workers deal with on a daily basis are cases of assaults, domestic violence, stalking, threats, harassment, and physical and/or emotional abuse that make no headlines.

 

 

We can prevent situations that can result in violence by recognizing the circumstances and people most likely to pose a danger and by being alert to personal safety precautions.

Sections of this program include:​ (click on each button for more detail or use switch to open/close all)

Some Causes of Workplace Violence
SOME TRIGGERS OF WORKPLACE VIOLENCE

 

Workplace violence can have work-related or personal triggers—and attackers can be anybody, such as co-workers, former colleagues, customers, or a complete stranger. Sometimes job stress can make people desperate to get even because of:

 

  • Job loss or fear of losing a job

  • A warning or reprimand from a supervisor

  • Not receiving a raise or promotion

  • Acts or words considered unfair or hostile

  • Tension with coworkers or supervisors that has not been resolved

 

But there is no profile of a person who will commit violence in the workplace. It has to do with behaviors.

Discrimination, Harassment & Bullying Behavior
DISCRIMINATION, HARASSMENT, & BULLYING

Zoetis has a strong policy against discrimination and harassment, and supervisors or trained on recognizing signs of bullying behavior.  When someone perceives that they are the target of behavior designed to control them, whether it violates Zoetis policy or not, they may become alienated, disillusioned or depressed.

These feelings of helplessness can cause workers to fixate on others as the source of their problems, which could lead to thoughts of lashing out.

Signs & Behaviors Which May Proceed Violence
SIGNS & BEHAVIORS WHICH MAY PROCEED WORKPLACE VIOLENCE

 

Don’t ignore signs and behaviors of violence in others, such as:

 

 

  • Vowing revenge

  • Intimidating others

  • Talking about weapons

  • Holding grudges

  • Blaming others for problems,

  • and having angry outbursts.

 

 

Sometimes personal problems can spill over into the workplace. For example:

 

 

An abusive partner or one unable to accept the breakup of a romance or marriage may track an employee to work and trigger a physical attack. If there is a grudge or romantic obsession, the employee may be stalked or threatened at work. Also, alcohol or drug abuse can make a person who is upset become violent. So it’s important that if you are dealing with domestic violence, please let us know about it.

Basic Conflict Management
BASIC CONFLICT MANAGEMENT

One of the most important ways to avoid violence is to know how to respond if you are faced with an attacker or someone who frightens you.

If you are confronted by an angry coworker, customer, or a stranger:

  • Do not argue.

  • Do not respond with a threat.

  • Do not do anything to increase the person's anger

  • Do remain calm!

  • Do decide on a warning signal with members of your department for this purpose.

  • Do scream to alert someone if you have to.

  • Do anything you can to avoid going somewhere with the attacker.

Workplace Violence Precautions

WORKPLACE VIOLENCE PRECAUTIONS

 

You must report any violence no matter who is involved—even if it’s someone you like. Don’t protect an attacker you know; it will leave the opportunity for future violence or implicate you in a crime.

Be responsible for your own safety by taking sensible, everyday precautions to help prevent or minimize any violence.

 

 

  • Do not let anyone into your workplace.

  • Alert security to strangers or anyone who should not be in the workplace, such as a former colleague. If there is a particular person you do not want let in to see you at work, tell your supervisor

  • Pay attention to the emergency training we provide. Be familiar with ways to exit the building.

  • Take any personal or work-related threatening or violent behavior seriously and report it. Don’t wait for things to get out of hand.

  • Let someone know when you are working over-time, and try not to work alone.

  • And finally, if at all possible, don’t leave the workplace alone.

Active Shooter Preparedness
ACTIVE SHOOTER PREPAREDNESS

NOW - PREPARE

  • Take online active shooter preparedness training

  • If you see something suspicious, say something

  • Know emergency response plans

  • Identify the exits and good places to hide

  • Learn and practice first aid skills and use of tourniquets


DURING – SURVIVE

  • RUN. Getting away from the shooter or shooters is the top priority. Leave your things behind and run away. If safe to do so, warn others nearby. Call 911 when you are safe. Describe each shooter, their locations, and weapons.

  • HIDE. If you can’t get away safely, find a place to hide. Get out of the shooter’s view and stay very quiet. Silence your electronic devices and make sure they won’t vibrate. Lock and block doors, close blinds, and turn off the lights. Don’t hide in groups—spread out along walls or hide separately to make it more difficult for the shooter. Try to communicate with police silently—like through text messages or by putting a sign in an exterior window. Stay in place until law enforcement gives you the all clear.

  • FIGHT. Your last resort when you are in immediate danger is to defend yourself. Commit to your actions and act aggressively to stop the shooter. Ambushing the shooter together with makeshift weapons such as chairs, fire extinguishers, scissors, and books can distract and disarm the shooter.

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AFTER – BE SAFE

  • Keep hands visible and empty.

  • Know that law enforcement’s first task is to end the incident, and they may have to pass injured along the way.

  • Follow law enforcement instructions and evacuate in the direction they come from.

  • Consider seeking professional help for you and your family to cope with the long-term effects of the trauma.

HELPING THE WOUNDED

  • Take care of yourself first, and then you may be able to help the wounded before first responders arrive:

  • If the injured are in immediate danger, help get them to safety.

  • While you wait for first responders to arrive, provide first aid—apply direct pressure to wounds and use tourniquets if you have been trained to do so. Turn wounded people onto their sides if they are unconscious and keep them warm.

Glossary
GLOSSARY

Abusive Conduct

Violence

Conduct undertaken with malice that a reasonable person would find hostile or offensive and that is not related to an employer's legitimate business interests (including performance standards). Examples of abusive conduct may include repeated infliction of verbal abuse, such as the use of derogatory remarks, insults, epithets, verbal or physical conduct that a reasonable person would find threatening, intimidating, or humiliating, or the gratuitous sabotage or undermining of a person's work performance. A single act shall not constitute abusive conduct, unless the act is especially severe or egregious.

Active Shooter

Violence

an individual actively engaged in killing or attempting to kill people in a confined and populated area; in most cases, active shooters use firearms(s) and there is no pattern or method to their selection of victims.

Bullying

Violence

The use of force, threat, or coercion to abuse, intimidate, or aggressively dominate others. The behavior is often repeated and habitual. One essential prerequisite is the perception, by the bully or by others, of an imbalance of social or physical power, which distinguishes bullying from conflict. Behaviors used to assert such domination can include verbal harassment or threat, physical assault or coercion, and such acts may be directed repeatedly towards particular targets. Rationalizations of such behavior sometimes include differences of social class, race, religion, gender, sexual orientation, appearance, behavior, body language, personality, reputation, lineage, strength, size, or ability. a subcategory of aggressive behavior characterized by the following three minimum criteria: (1) hostile intent, (2) imbalance of power, and (3) repetition over a period of time

CFR

PPE, Chemical, Tools, Electrical, Biosafety, PIT, IIPP, Fire, Emergency, ERT, STF, Vehicle, Violence

Code of Federal Regulations

Credible Threat of Violence

Violence

intentionally saying something or acting in a way that would make a reasonable person afraid for his or her safety or the safety of his or her family. A “credible threat of violence” includes following or stalking someone, or making harassing calls or sending harassing messages by phone, mail, or e-mail, over a period of time (even if it is a short time).

Cyberbullying

Violence

Any bullying done through the use of technology. This form of bullying can easily go undetected because of lack of parental/authoritative supervision. Because bullies can pose as someone else, it is the most anonymous form of bullying. Cyberbullying includes, but is not limited to, abuse using email, instant messaging, text messaging, websites, social networking sites, etc.[72] With the creation of social networks like Facebook, Myspace, Instagram, and Twitter, cyberbullying has increased. Particular watchdog organizations have been designed to contain the spread of cyberbullying

Cyberstalking

Violence

The use of computers or other electronic technology to facilitate stalking.

EH&S

PPE, Chemical, Tools, Electrical, Biosafety, PIT, IIPP, Fire, Emergency, ERT, STF, Vehicle, Violence, Ergo

Environmental Health & Safety (EH&S) has the responsibility of maintaining safety for all workers at Abaxis as outlined in the Health & Safety Policy. Additionally EH&S acts as the conduit for compliance with laws of state & federal regulatory agencies regarding environmental protection, waste disposal, hazard control, and reporting of accidents/incidents at Abaxis.

Emergency

PPE, Chemical, Tools, Electrical, Biosafety, PIT, IIPP, Fire, Emergency, ERT, STF, Vehicle, Violence

1) Any potential occurrence such as, but not limited to, equipment failure, rupture of containers, or failure of control equipment, which may or does result in a release of a hazardous substance into the workplace.
2) An unforeseen combination of circumstances or the resulting state that increases the threat to health, life, or property and calls for immediate action.

Gender

Violence

sex assigned at birth

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